Cancellation and Return Policy

At Hun Concept, customer satisfaction is our top priority. Below are the policies related to order cancellations, returns, and exchanges.

Order Cancellation

You can cancel your order before it is shipped.
To initiate the cancellation process, please contact us through the following channels:

Return Conditions

  • You can return purchased products within 14 days of the delivery date.

  • Products must be unused, undamaged, and in their original packaging to qualify for a return.

  • To start the return process, please reach out to us via the following channels:

Return Process

Once your return request is approved, your payment will be refunded to your original payment method within 14 business days.

Exchange Conditions

  • If you would like to exchange a product, please contact us within 14 days of the delivery date.
  • The product to be exchanged must be available in stock for the process to proceed.

Exceptions

The right of withdrawal does not apply to products that are customized or unsuitable for return due to their nature.

Contact Information

For any questions or requests, feel free to contact us:

  • Email: hunconceptt@gmail.com
  • Phone: (862) 378 7291
  • Address: 215 Ridge Dr, Pompton Lakes New Jersey 07442, USA