Privacy Policy

At Hun Commerce LLC, we highly value the privacy and security of our customers, members, and visitors. In compliance with the Personal Data Protection Law No. 6698 ("Law"), we aim to inform you about how your personal data is processed, used, and protected.

1. Processed Personal Data and Purposes of Processing

Shopping Transactions and After-Sales Services

Processed Data: Name, surname, contact information (email, phone, address), shopping and payment information.
Purposes: Receiving, processing, and delivering orders; issuing invoices; providing after-sales services (returns, exchanges, product reviews, etc.).

Website and Mobile App Usage

Processed Data: IP address, cookie data, on-site behaviors, membership information.
Purposes: Improving site and app functionality; enhancing user experience.

Membership and Loyalty Programs

Processed Data: Name, surname, contact information, shopping history, preferences.
Purposes: Managing membership processes; offering personalized campaigns and promotions.

Customer Services and Communication

Processed Data: Name, surname, contact information, call center voice recordings, messages you provide.
Purposes: Resolving requests and complaints; improving customer satisfaction.

Legal Obligations and Internal Audits

Processed Data: Identification details, invoice and transaction information.
Purposes: Fulfilling legal obligations; conducting internal audits and reporting.

2. Transfer of Personal Data

Your personal data may be shared with the following third parties within the scope of the purposes outlined above and as permitted by law:

Service Providers and Business Partners: Logistics companies, payment processors, IT service providers, marketing and advertising agencies.
Authorized Public Institutions and Organizations: Judicial authorities and relevant public institutions when required by law.
International Transfers: Cloud and IT service providers with servers located abroad.

3. Methods and Legal Basis for Data Collection

Data Provided Directly by You

Through purchases, membership forms, and communication with customer services.

Data Collected Automatically

Through cookies and similar technologies during website and mobile app usage.

Legal Grounds

Necessary for the establishment and execution of contracts.
To fulfill our legal obligations.
For the protection of our legitimate interests.
Based on your explicit consent (e.g., for marketing activities).

4. Your Rights as a Data Subject

Under Article 11 of the Law, you have the following rights regarding your personal data:

To learn whether your personal data is being processed.
To request information about the processing of your personal data.
To learn the purpose of processing and whether it is being used in line with that purpose.
To know the third parties to whom your data is transferred domestically or abroad.
To request correction of incomplete or incorrect data.
To request deletion or destruction of your data within the framework of the law.
To request notification of the correction, deletion, or destruction to third parties with whom your data has been shared.
To object to any adverse outcome derived from automated data processing.
To request compensation for damages caused by unlawful processing of your data.