At Hun Concept, we aim to provide the best service to our customers. As part of this commitment, we offer free shipping on all orders.
Shipping Process
- Order Processing Time: Orders are processed within 10 business days after payment confirmation.
- Delivery Time: Depending on your location, orders are typically delivered within 15-20 business days by the shipping company.
Shipping Fees
- Domestic Shipping: We offer free shipping to all destinations within the USA.
- International Shipping: Currently, we only ship within the USA. However, we plan to introduce international shipping options soon.
Tracking Your Shipment
- Tracking Information: Once your order is shipped, you will receive an email or SMS with your tracking number, allowing you to monitor your shipment’s status easily.
Delivery Conditions
- Address Information: Your order will be shipped to the delivery address you provided during registration or checkout. Please ensure your address is accurate and complete.
- Undeliverable Orders: If you are not present at the delivery address, the shipping company will leave your package at the nearest branch. Orders not collected within the specified period may be returned to us.
Damaged or Missing Items
- Inspect Your Package: Please check your package for damage before accepting it. If the package is damaged, request a damage report from the courier and contact us immediately.
- Missing or Incorrect Items: If you believe your order is incomplete or incorrect, please contact our customer service as soon as possible.
Contact Information
For any questions or requests, feel free to contact us:
- Email: hunconceptt@gmail.com
- Phone: (862) 378 7291
- Address: 215 Ridge Dr, Pompton Lakes New Jersey 07442, USA
