Frequently Asked Questions
Which products can I personalize?
You can personalize products in categories like wood, glass, textiles, and many more.
How do I order a personalized product?
You can place your order by filling in the personalization options on the product page.
What materials are used in your products?
High-quality materials such as wood and stainless steel are used.
Can the product be delivered on a specific date?
Delivery time depends on the personalization process, which typically takes 5-7 business days. For faster delivery, please contact us.
Are personalized products eligible for return?
Personalized products cannot be returned; however, exchanges are available if there is a production-related defect.
Is the cutting board suitable for everyday use?
Yes, its durable structure makes it ideal for daily use in the kitchen. It can also be used as a decorative piece.
How should I clean the cutting board?
It is recommended to wash the board by hand and dry it with a soft cloth. Avoid soaking it in water for extended periods.
What flower designs are available?
There are 12 flower designs corresponding to each birth month. You can select your birth month to get the relevant design.
How long does it take to prepare orders?
Orders are usually prepared within 3-5 business days, depending on the personalization process.
Do you offer international shipping?
Yes, we ship to many countries around the world.
How can I track my order status?
Once your order is shipped, tracking information will be sent to you via email.
What personalization options are available?
Various options such as names, dates, special messages, or logos are available for personalization.
